Privacy Policy

This Privacy Policy explains how The Forex Chamber ("we", "us", "our") collects, uses, shares, and protects information about you when you visit our website, join our community channels, or interact with the AI Algo service (collectively, the "Services").

1. Information we collect

• Information you provide: name, email address, phone number, messaging handle, and any details you submit through forms, chat, or onboarding.
• Trading-related information: brokerage account identifiers, connection metadata, and performance statistics required to operate the algorithm. We never request your broker login password.
• Usage data: IP address, device and browser type, pages viewed, referring URLs, and timestamps.
• Cookies and similar technologies: used for essential site functionality, analytics, and marketing attribution.

2. How we use information

• To provide, maintain, and improve the Services.
• To communicate with you about your account, support requests, and product updates.
• To send marketing communications you have opted into (you can unsubscribe at any time).
• To detect, prevent, and address fraud, abuse, and security incidents.
• To comply with legal, regulatory, and tax obligations.

3. Legal bases (EEA/UK users)

We process personal data on the bases of contract performance, legitimate interests (such as service security and improvement), consent (for marketing and non-essential cookies), and compliance with legal obligations.

4. Sharing of information

We do not sell your personal information. We share data only with:

• Service providers acting on our behalf (hosting, analytics, email, payment processing).
• Brokerage and execution partners strictly as required to operate the algorithm with your authorization.
• Regulators, law enforcement, or other parties when required by law or to protect rights and safety.
• Acquirers in the event of a merger, acquisition, or sale of assets.

5. Data retention

We retain personal information for as long as needed to provide the Services and for legitimate business, tax, accounting, or legal purposes. When no longer needed, data is deleted or anonymized.

6. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to processing or withdraw consent. To exercise these rights, contact us at the address below.

8. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect such transfers.

9. Children

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent revision. Material changes will be communicated through the Services or by email.

11. Contact

Questions about this Privacy Policy or your data can be sent to hello@theforexchamber.com.